Frequently Asked Questions
Please review our Frequently Asked Questions below.
Why is it necessary to keep my site secure?
107,000 sites are hacked every year due to unsecured WordPress websites. If your site is hacked you could lose your entire site, and have to rebuild it from scratch.
Why is it necessary to keep my site fast?
Google will actually direct traffic away from your website if the speed is too slow. Also, the average user leaves a website if it takes 3 or more seconds to load.
Why is it necessary to have a good mobile site?
Websites that are not mobile-friendly will rank lower on Google, which will reduce traffic to your website.
Is there a commitment on any of your plans?
No, our monthly plans are month-to-month and have no minimum commitment.
What is included in your weekly reports?
Our weekly reports details all updates made to your website including plugins, themes, core updates, security updates, backups, and even Google Analytics so you can see your weekly traffic.
Why is your changes plan worth $99/mo?
We used to build and maintain websites, and most of the changes we would get would be to change a picture, update a logo, or drop in some text. No need to pay $75/hour for simple changes, get unlimited changes for $99/month.
What happens if my site goes down?
Within minutes we will be working to get your website back up. Sometimes your website will go down due to a hosting issue or because it was hacked. In the case that it is hacked, we will remove all malware and restore your previous backup.